Thank you for shopping at our site.
If you are not entirely satisfied with your purchase, we’re here to help.
Your shopping will be dispatched during 2 working days. Delivery can take up to 5 working days (We use post office or GLS courier).
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
Send the product with its original packing :
Francis Soap Shop Unit 27 Terryland House, Galway H91 FTP3 Ireland
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from my site.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: